Friday, April 16, 2010

Mutton & Rice can defeat all management norms

By Sanjeev Shekhar

There are certain mode of operation in field that are outside management norms or ethics. For the top brass of SAIL, little bit of encouragement and pat on the shoulder coupled with a promise to treat everybody at the workshop with ‘rice and mutton’ if the machine becomes operational at the earliest following breakdown at the shop floor.


Such promises used to create wonders and normalcy was restored much in advance, stated A.S.Mathur, the executive director (in-charge) of Research & Development Centre of Iron and Steel (RDCIS), SAIL. Mathur held a sentimental point in high priority to get the work done from the colleagues & subordinates, and advocated that it’s pertinent to touch the heart of people. “If you touch the heart you get the results but at the same time it’s necessary to have trustful transparency,” said Mathur.


He was speaking at a function recently wherein there was an elitist conglomeration of the corporate leaders discussing on managing of human resources.


Mathur on his felicitation recalled his days when he was heading the cold rolling mill of the company. He said that whenever there was a breakdown, the managers used to give the time limit of nearly 5-6 hours to overcome the problem. “I used to go to the ground level technicians and ask them as to how much time will they take to make the machine functional. Even they used to set time on the higher side. At this, I used to give them little bit of allurement by saying, if you repair it at the earliest, I’ll treat you with mutton and rice. This used to make the work done before time,” he said.


“Next day we all used to enjoy mutton and rice praising the efforts of the staff members,” Mathur said leaving the gathering in guffaw. According to the top brass of the SAIL human should not be condemned. It’s the respect for individual and power to influence that takes the leaders ahead, Mathur believed.


Corporate leaders of public and private sectors have their own though pattern of achieving success. While competitiveness and enhancement of ability remains the fulcrum of accomplishment for all, a section of them believe that it could be possible due to transparency and trust on colleagues while others believed it’s possible only through integrity, honesty & management of human resources judiciously.


For senior Vice-President (works), Usha Martin, Rajesh Sharma it’s the hard work, passion & dream translated with vision that makes puts you at the higher pedestal. “It’s a random believe that whatever good has happened has happened on its own, whatever bad has happened has happened due to human mistake. This needs to be changed. If you can see bad, you should have the decency and appreciate the good as well,” Sharma said.


Revealing his own mantra of success, Sharma said that he never forget the three-Ts while working thereby meaning trust, teachings of seniors and transparency at the work place is necessary ingredients to achieve a goal.


However, the Executive Director (Safety), Centre for Engineering and Techinical (CET), SAIL, H.K.Jain considered the democratic process of doing the work in achieving the common goal. Recalling the days at Rourkela Steel plant he said that it’s pertinent to seek suggestions from all for enhancing the productivity and smooth functioning of the plant. “I used to seek suggestions from all employees in writing and the best of it were implemented in a phase-wise manner for the betterment of all,” he stated.


He agreed that management by values, transparency and clarity in decision making are the important tools in any organization but practically the involvement of all in democratic manner could bring wonders to the organization. He stressed the need of automation to keep pace with the developed nations.


The Executive Director of the Management Training Institute (MTI), SAIL, S.P.Patnaik, who is also the chairman of the National (HRD) Network, Ranchi chapter strongly felt that commitment to human development through education, training, research and sharing of experience helps each other to give their best to the society.


Sanjeev Shekhar


Journalist/Media Consultant/PR







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